Policies
Shipping Policy
Last updated June 2026
Thanks for shopping with Elevated Desert Co. Everything ships from Tucson, Arizona. Here's what to expect.
Processing time
Orders are processed and shipped within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order is on its way.
Shipping rates & free shipping
- Free standard shipping on U.S. orders over $100.
- Flat-rate shipping is calculated at checkout for orders under $100.
- Expedited options, when available, are shown at checkout.
Delivery estimates
Standard U.S. delivery typically takes 3–7 business days after processing, depending on your location and carrier (USPS/UPS). These are estimates, not guarantees — carrier delays can happen, especially around holidays.
Tracking your order
Once shipped, you'll get a tracking number by email. If you created an account, you can also view order status and tracking when logged in.
Wrong address, lost, or delayed packages
Please double-check your shipping address at checkout — we're not responsible for orders sent to an incorrect address provided at purchase. If a package is lost or significantly delayed, contact us and we'll help track it down and make it right.
International
We currently focus on U.S. shipping. For international inquiries, email info@elevateddesertco.com and we'll see what we can do.
Questions?
Email info@elevateddesertco.com. See also our Refund & Returns Policy.